Welcome to the Riddell.com/fanshop Customer Service Center. You can navigate the links below to find information on our current shopping policies including returns/exchanges, warranties, shipping and more. You can also find answers to the most commonly asked questions about shopping on our site. Our goal is to make shopping at Riddell.com easy and convenient.
Customer Service
Before contacting our Customer Service Department, please browse the links below to see if we can answer your questions here first. For all other inquiries, our Customer Service Department is available to help you.
For ordering or warranty issues, please call: 866-437-8358. Or you may contact us via email at fanshopsupport@riddell.com.
Hours of operation: (9am – 5pm CST)
Note: Riddell.com/fanshop does not currently accept product orders via phone. If you are having difficulties ordering, one of our representatives can assist you with placing an order through our web site.
About Riddell Fanshop
Riddell’s Consumer Products Division has been the industry leader in licensed sports collectibles for over twenty years. We are the only source for NFL- and CFL-licensed collectible helmets of all sizes, and produce over 120 college teams’ helmets, as well as Major League Baseball mini batters helmets.
The popularity of collectible helmets is a natural outgrowth of Riddell’s status as an on-field leader on football fields everywhere. As the company that invented the plastic football helmet, and the Official Helmet of the NFL for over twenty years, Riddell’s name stands for authenticity, and we strive to make our helmets of all sizes as authentic as possible.
Fans of just about any team can now show their loyalty by displaying a Riddell collectible helmet in sizes and price categories that fit every fan’s needs. From pocket size helmets to full-size authentics, current and throwback, individually and in sets, we pride ourselves on offering everything a collector might dream to own.
Our helmets are also used extensively by autograph collectors to showcase their favorite athlete’s autograph. Whether it’s on a mini, deluxe replica, or authentic helmet, a star player’s autograph will shine best when it’s on a Riddell collectible.
Begin your collection today! We’re confident that once you own or give one of our licensed collectible helmets as a gift, you’ll be back for more.
