Welcome to the Riddell.com/fanshop Customer Service Center. You can navigate the links below to find information on our current shopping policies including returns/exchanges, warranties, shipping and more. You can also find answers to the most commonly asked questions about shopping on our site. Our goal is to make shopping at Riddell.com easy and convenient.
Customer Service
Before contacting our Customer Service Department, please browse the links below to see if we can answer your questions here first. For all other inquiries, our Customer Service Department is available to help you.
For ordering or warranty issues, please call: 866-437-8358. Or you may contact us via email at fanshopsupport@riddell.com.
Hours of operation: (9am – 5pm CST)
Note: Riddell.com/fanshop does not currently accept product orders via phone. If you are having difficulties ordering, one of our representatives can assist you with placing an order through our web site.
